cd77 Privacy Policy

1 Introduction

cd77 ("we", "us", or "our") operates the online casino and sports betting platform accessible at https://cd77.onl. We are deeply committed to protecting the privacy and personal data of every player who uses our services, particularly those based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

This Privacy Policy explains what personal information we collect, why we collect it, how it is used, and the rights you have over your own data. By accessing or using cd77, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the platform. This platform is intended for adults aged 21 and above.

2 Information We Collect

To provide a secure, compliant, and personalised gaming experience, cd77 collects the following categories of personal information during registration, account use, and transactions:

• Identity data: full name, date of birth, gender, and government-issued identification number for age and identity verification purposes.
• Contact data: email address, mobile phone number, and residential address (city and district, e.g. Dhaka, Mymensingh, Cox's Bazar).
• Financial data: payment method details used for deposits and withdrawals, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported channels. We do not store full card numbers.
• Technical data: IP address, browser type, device type, operating system, session duration, and pages visited — collected automatically when you use the platform.
• Gaming data: betting history, wagering activity, game preferences, bonus usage, and responsible gaming interactions (e.g. deposit limits set, self-exclusion requests).

3 How We Use Your Information

cd77 uses collected personal data strictly for legitimate operational, legal, and service-related purposes. We do not process your data for any purpose that is incompatible with the reasons stated at the time of collection. Specific uses include:

• Account creation and management: to register your account, verify your identity, and maintain accurate records throughout your engagement with cd77.
• Payment processing: to securely facilitate deposits and withdrawals via your chosen payment method (bKash, Nagad, bank transfer, etc.) and to detect and prevent fraudulent transactions.
• Customer support: to respond to your queries, resolve disputes, investigate complaints, and provide technical assistance in a timely manner.
• Responsible gaming compliance: to monitor betting behaviour for signs of problem gambling, enforce deposit limits, enable self-exclusion tools, and fulfil our duty of care to players aged 21 and above.

4 Cookies and Tracking Technologies

cd77 uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the site effectively, remember your preferences, and analyse traffic patterns. Cookies are small text files stored on your device by your browser. They do not contain executable code and cannot access other files on your device.

We use strictly necessary cookies (required for login sessions and platform functionality), analytical cookies (to understand how users navigate the site), and optional preference cookies (to store your language and display choices). You may disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the platform.

5 Sharing of Personal Data

cd77 does not sell, rent, or share your personal information with third parties for commercial gain. We may disclose personal data to trusted third parties only in the following limited circumstances:

• Payment processors and financial service partners (bKash, Nagad, Rocket, and banking partners) who require transaction data to complete your deposits and withdrawals.
• Technology and infrastructure providers who host, maintain, and secure the platform infrastructure under strict confidentiality agreements.
• Legal authorities or regulatory bodies when required by applicable law, court order, or to protect the rights, property, or safety of cd77, its players, or the public.

6 Data Retention

cd77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected. Account data is retained while your account remains active. Following account closure, certain data may be retained for a defined period as required by anti-money laundering regulations, responsible gaming obligations, and dispute resolution requirements.

When the retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. You may also request early deletion of your account data subject to our legal obligations — see Section 9 for your rights.

7 Data Security Measures

We take data security extremely seriously and have implemented a range of technical and organisational measures designed to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. Our security practices include:

• 256-bit SSL/TLS encryption across all data transmission channels between your browser and our servers.
• Secure password hashing using modern cryptographic standards — raw passwords are never stored in our systems.
• Regular security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Access control protocols ensuring that only authorised personnel with a legitimate need can access identifiable player data.

8 International Data Transfers

As an online platform, cd77 may store and process your personal data on servers located outside of Bangladesh. Where international data transfers occur, we ensure that appropriate safeguards are in place — including contractual clauses and data processing agreements with all third-party service providers — to maintain an equivalent standard of data protection regardless of where your information is physically stored.

We take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy during any such international transfer.

9 Your Rights Over Your Personal Data

cd77 respects your rights as a data subject. You are entitled to exercise the following rights in relation to the personal data we hold about you:

• Right of Access: you may request a full copy of all personal data we hold about you, free of charge, within a reasonable timeframe.
• Right to Rectification: if any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to Erasure: also known as the "right to be forgotten", you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal obligations.
• Right to Object: you may object to us processing your personal data for direct marketing purposes at any time, and we will cease that processing immediately upon receipt of your objection.

To exercise any of these rights, please contact us using the details provided in the Contact section of this policy. We will respond to all legitimate requests within 30 calendar days.

10 Children and Minors

cd77 is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 21. All players are required to confirm they are aged 21 or above during the registration process. Where we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data from our systems.

If you are a parent or guardian and believe your child has provided personal information to cd77 without your consent, please contact us immediately at [email protected] so we can investigate and resolve the matter promptly.

11 Changes to This Privacy Policy

cd77 reserves the right to update, revise, or amend this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, business practices, or platform functionality. When material changes are made, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of cd77 following the posting of any changes constitutes your acceptance of those changes.

12 Governing Law

This Privacy Policy and any disputes arising in connection with it shall be interpreted and governed in accordance with applicable laws. cd77 is committed to fair resolution of any privacy-related concerns and encourages players to contact us directly before pursuing formal complaints.

Nothing in this Privacy Policy constitutes legal advice. If you have specific legal questions regarding your data rights under Bangladesh law, we recommend consulting a qualified legal professional.